Lost Your Debit Card? We're Here to Help.
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Give Us a Call
If your card is lost or stolen, call us immediately at 888-332-5132 during normal business hours so we can help protect your account and get the replacement process started.
To Dispute a charge on your debit card call (877) 805-2321.
To activate or change the PIN number on your debit card call (800) 992-3808.
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Manage Your Card in Digital Banking
Need a little extra peace of mind? Log in to Digital Banking and temporarily turn your card off while you look for it. If you find your card, you can easily turn it back on.
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Stop by Banking Center
Prefer to speak with someone in person? Visit your nearest Vision Bank location during business hours. Once your card has been reported lost or stolen, our team can provide an instant issue replacement debit card at any banking center.